Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles Dickens

Charles Dickens

April 17, 2025

5  out of  5
rating by Charles Dickens
"Ronna is very personable and knowledgeable. I enjoyed talking to her and she took care off my problems."
Profile photo of Patrick Ingrassia

Patrick Ingrassia

April 16, 2025

5  out of  5
rating by Patrick Ingrassia
"Extremely impressed. Jason Holt and Jessica are amazing and an absolute delight to work with. They always spend as much time as necessary with me to make sure all of our policies are set up and all of our questions are answered. Jason and Jessica are true professionals that takes time to explain coverages and takes time to answer any and all questions. Adequate coverages and significant savings after shopping around . Take the savings out of the equation and I would still recommend State Farm because of Jason and Jessica based on my continued experiences working with them. Highly recommend!"
We responded:
"Hey Patrick, thanks a ton for your awesome review! I'm really happy to hear that Jason provided such excellent service and took the time to ensure all your policies were set up perfectly. It's great to know you found the coverages adequate and enjoyed significant savings. Your recommendation means a lot to us! If you ever have any more questions or need further assistance, feel free to reach out. - Reeves Maddox - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of jaidis Dobbs

jaidis Dobbs

April 10, 2025

5  out of  5
rating by jaidis Dobbs
"I can't speak highly enough about Jessica! She went above an beyond to resolve my questions and concerns!!"
We responded:
"Thank you, Jaidis, for sharing your experience! I'm happy to hear that Jessica was able to assist you with your questions and concerns. Her dedication is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Mac

Mac

April 10, 2025

5  out of  5
rating by Mac
"Best option in the Springs for your insurance needs. Always get the best quote, quickly & Ronna is a pleasure to work with."
We responded:
"Thank you, Mac! I'm happy to know that you consider us the best option in the Springs for your insurance needs. It's wonderful to hear that Ronna has been a pleasure to work with and that you always receive the best quotes quickly. If you need any further assistance, feel free to reach out to our office anytime."
Profile photo of Kristen Higginson

Kristen Higginson

April 10, 2025

5  out of  5
rating by Kristen Higginson
"Jessica was fantastic, she reassured me that I wasn't getting a scam text and made sure my payment information was safe. Great customer service and super great value on insurance."
We responded:
"Thank you, Kristen, for sharing your experience! I'm happy to know that Jessica provided you with excellent service and reassurance. It's wonderful to hear that you found value in our insurance offerings. If you have any questions, feel free to reach out to our office anytime!"
Profile photo of Michael Sparks

Michael Sparks

April 8, 2025

5  out of  5
rating by Michael Sparks
"Recently had an accident, and I was working with Ronna Russi. Claims were Stating that my bill wasn’t paid on time before the accident when it actually was. And she went ahead and advised the claim adjuster that everything was up-to-date and to make sure I was covered. I really appreciate her going above and beyond for me. Working with her gave me the confidence to continue to have State Farm as my insurance going forward!"
We responded:
"Hi, Michael. We really appreciate you taking the time to share this. It means a lot to know that Ronna was able to step in and make sure everything was sorted out accurately. She’s always committed to looking out for our customers and making sure they’re treated fairly, especially in stressful situations like an accident. We're glad she helped you feel confident in your coverage and supported you throughout the process. Your trust in us and in Ronna means a great deal."
Profile photo of Nathan Snider

Nathan Snider

April 4, 2025

5  out of  5
rating by Nathan Snider
"Some of the best customer service I've ever experienced. Thank you Sabrina for your much needed help. You have made my day!!!"
We responded:
"Thank you, Nathan, for sharing your experience! I'm so happy to hear that Sabrina was able to assist you and make your day. We're always here to help with any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Kay Fruci

Kay Fruci

April 4, 2025

5  out of  5
rating by Kay Fruci
"Sabrina was excellent in explaining my insurance options for our homes and cars. She saved me thousands across our policies. Would highly recommend."
We responded:
"Thank you, Kay, for sharing your experience! I'm happy to hear that Sabrina was able to clearly explain your insurance options and help you save significantly on your policies. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Lynne Hockman

Lynne Hockman

April 4, 2025

5  out of  5
rating by Lynne Hockman
"We have our homeowners and car insurance through State Farm. I have had State Farm insurance for over 57 years with a short break during that time period. We have been with Reeves Maddox agency for a number of years now and have always been treated wonderfully. Today I called and talked to Ronna Russi about a new policy we were researching. She was able to help me with suggestions and information. I have been well pleased with the people working with this agancy. I would definitely recommend REEVES Maddox State Farm Agency for all your insurance needs."
We responded:
"Thank you, Lynne, for your long-standing loyalty and for choosing Reeves Maddox for your insurance needs! I'm happy to hear that Ronna was able to assist you with your new policy inquiries. Your recommendation means a lot to us, and we're here to help with any future questions or needs you might have."
Profile photo of Isaac Rodriguez

Isaac Rodriguez

April 4, 2025

5  out of  5
rating by Isaac Rodriguez
"I enjoy speaking with all the different employees at this insurance firm. Everyone is wonderful and full of information to share. Everyone I have encountered at this insurance firm has been very helpful very patient absolutely wonderful and amazing. I cannot admit that I’ve ever run into any problems in any type of situation. I look forward to continuing my future with this insurance company. Thank you everyone for being wonderful and amazing thank you for being helpful"
We responded:
"Thank you, Isaac, for your kind words! I'm glad to hear that you've had such positive interactions with our team. It's wonderful to know that our staff has been helpful and patient in your experiences. We're here to assist you with any further needs or questions you may have. Looking forward to continuing our relationship!"
Profile photo of Desaray

Desaray

April 1, 2025

5  out of  5
rating by Desaray
"Great customer service! Dealing with insurance always falls to the bottom of my to do list, but Sabrina was so helpful, kind and made it super easy to update my insurance and answer all my questions. I was super impressed!"
We responded:
"Thank you, Desaray! I'm happy to hear that Sabrina was able to make the process easy and pleasant for you. Your satisfaction is important to us, and we're here to help with any further questions or needs."
Profile photo of Jerry Harrold

Jerry Harrold

March 28, 2025

5  out of  5
rating by Jerry Harrold
"Rhonda did a great job of reviewing my policies with me. Very informative"
We responded:
"Thank you, Jerry, for sharing your experience! I'm glad to know that Rhonda was able to provide you with informative insights while reviewing your policies. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Zachariah Arthur DeBācker

Zachariah Arthur DeBācker

March 27, 2025

4  out of  5
rating by Zachariah Arthur DeBācker
"Jessica is great, and her personal attention keeps me pleased. I found out the hard way that the converages are geographically sketchy. Will I be left stranded the next time I move my car? Perhaps. Not too competitive on my investment property."
We responded:
"Thank you, Zachariah, for sharing your thoughts. I'm glad to hear that Jessica's personal attention has been satisfying for you. I understand your concerns about coverage and competitiveness, and I appreciate your feedback. Please feel free to reach out to our office so we can discuss your specific needs and ensure you're fully covered. We're here to help with any questions or adjustments you might need!"
Profile photo of Sylvester Magilicutty

Sylvester Magilicutty

March 27, 2025

5  out of  5
rating by Sylvester Magilicutty
"Jessica is very pleasant to deal with. She gets right down to business and is very efficient. Thank you Jessica."
We responded:
"Thanks for the kind words, Sylvester! We’re happy to hear Jessica was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Travis Huston

Travis Huston

March 25, 2025

5  out of  5
rating by Travis Huston
"Jessica and this whole office has been amazing the last 8 years. I strongly recommend you use this State Farm office!"
We responded:
"Thank you, Travis, for your kind words! We're thrilled that Jessica and our team have provided you with excellent service over the past 8 years. Your recommendation is greatly appreciated. If you need assistance or have questions, we're here to help!"
Profile photo of Randy Garcia

Randy Garcia

March 14, 2025

5  out of  5
rating by Randy Garcia
"James was a great help and really knows the insurance game!! He was knowledgeable, friendly and positive! Thanks James!"
We responded:
"Thank you, Randy, for sharing your experience! I'm glad to know that James was able to assist you with his knowledge and positivity. We're grateful to have him on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Heather Gilbert

Heather Gilbert

March 13, 2025

5  out of  5
rating by Heather Gilbert
"I’ve had great communication and customer service with the staff. Thank you"
We responded:
"Thank you, Heather, for your kind words! I'm happy to know that our team provided you with excellent communication and customer service. If you have any questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Profile photo of Jeanne Osko

Jeanne Osko

March 12, 2025

5  out of  5
rating by Jeanne Osko
"We’ve been with State Farm for many years, and the level of customer service is exceptional! We worked with Jessica on transferring our homeowners coverage to a new home policy, as well as adding vehicles over the years. She’s extremely knowledgeable and willing to take the time to answer any and all questions."
We responded:
"Thank you, Jeanne, for your wonderful feedback! I'm happy to know that you've experienced exceptional customer service over the years. Jessica's dedication to providing knowledgeable and thorough assistance is truly appreciated. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Reuben Garrison

Reuben Garrison

March 10, 2025

5  out of  5
rating by Reuben Garrison
"Just switched to State Farm and saved a significant amount (the commercials are accurate - bundelay, sahvay ). Great service from James. Would highly recommend."
We responded:
"Thank you, Reuben, for sharing your experience! I'm glad to hear that you saved significantly and enjoyed the service provided by James. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Raquel Younglove

Raquel Younglove

March 6, 2025

5  out of  5
rating by Raquel Younglove
"I’ve worked with Reeves’ office for years, for business and personal insurance needs, home and auto. They’ve always provided exceptional service, and prices have beat the competition every time I do my due diligence in checking. I highly recommend this team."
We responded:
"Thank you, Raquel, for your wonderful feedback! I'm happy to know that our office has consistently met your insurance needs and provided competitive pricing. Your recommendation means a lot to us. If you ever need further assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Minyiluh Haile

Minyiluh Haile

March 5, 2025

5  out of  5
rating by Minyiluh Haile
"I recently had a pleasure of working with Jessica for my insurance needs , she is incredibly professional!!!"
We responded:
"Thank you, Minyiluh, for sharing your experience! I'm delighted to hear that Jessica provided you with such professional service for your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Trevor Lawson

Trevor Lawson

March 3, 2025

5  out of  5
rating by Trevor Lawson
"Daniel from State Farm was fantastic! He helped me find affordable auto insurance that fits my budget without sacrificing coverage. Friendly, professional, and quick to assist—highly recommend! And glad to start using State Farm for my insurance needs"
We responded:
"Thank you, Trevor, for your wonderful feedback! I'm happy to hear that Daniel was able to assist you in finding affordable insurance that meets your needs. It's great to know you found our service friendly and professional. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Edmund Kass

Edmund Kass

March 1, 2025

5  out of  5
rating by Edmund Kass
"Jessica was efficient, friendlyand courteous."
We responded:
"Thank you, Edmund, for your wonderful feedback! I'm glad to hear that Jessica provided efficient, friendly, and courteous service. Our team is always here to help, so feel free to reach out for any future needs or questions."
Profile photo of Jessica

Jessica

February 28, 2025

5  out of  5
rating by Jessica
"James was very helpful getting my renters and soon to be auto set up. Also very knowledgeable about life insurance."
We responded:
"Thank you, Jessica, for sharing your experience! I'm happy to know that James was able to assist you with setting up your insurance. His knowledge is truly valuable. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Tiffany Boggs

Tiffany Boggs

February 28, 2025

5  out of  5
rating by Tiffany Boggs
"I have spoken with Jessica twice now at Maddox Insurance. She was extremely friendly, and happy to help get a few quotes on our purchase, and then remembered everything for when I called back. Nothing but great things to say about her!"
We responded:
"Thank you, Tiffany, for sharing your experience! I'm glad to hear that Jessica was able to assist you so effectively. Her dedication to remembering details and providing friendly service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to us anytime."